Composable
One system, built from parts
Start with the part you need most: a till, a support inbox, a stock list. Add the next when you're ready, and it already knows your customers, products and people.
> UK pilot starting soon · now taking sign-ups_
Your whole business, in one system that understands it.
From the first hello to the next visit, FlowVault runs every part of your business on one platform. It learns how you work and gets better as you go, so your team spends less time on admin and more on the problems only people can solve.
Preview · Saturday
- Till64 sales · £1,284
- Stock3 items low↳ reorder ready to check
- Support9 new tickets↳ 7 replies ready to check
- Planning12 tasks this week
- Brain4 changes to confirm
01 / what FlowVault is
One platform that fits your business, not the other way round.
Understands
A Brain for your business
Your policies, products, customers and the problems they hit, learned from your tools and conversations. Anyone on the team can ask it how things work, and nothing is added without a person saying yes.
Gets better as you go
Sharper every week you use it
It notices what sells, what runs low and what customers keep asking, and suggests what to do about it. Your team decides, and every decision teaches it a little more about how you like things done.
02 / end to end
From the first hello to the next visit.
Most businesses run on a different tool for every step, and none of them talk. FlowVault runs the whole loop on one record and one Brain, so every step knows what happened in the others.
01
Bring them in
Reach the right people with the right offer, from what the business already knows about them.
Marketing
02
Sell
At the counter, at the table or on the shelf. Every sale lands on one record, and stock follows it.
Till · Orders
03
Look after them
Questions answered fast, with their orders and your policies next to the reply.
Customer service · Customers
04
Bring them back
Reward the regulars and notice who's drifted away, before they're gone.
Loyalty
Behind the scenes, holding it together
- Stock
- Planning
- Wiki
- Roles and permissions
coming soon We're building it now, and pilot businesses get it first. Apply for the pilot
03 / for every team
Superpowers for your people, not replacements.
The best thing in any business is a person who knows how to fix a problem. FlowVault takes the counting, chasing and copying off their plate, and puts what they need in front of them, so they can get on with it. What one team learns, the others already know.
Front of house
Never lose a sale
A till that keeps selling when the Wi-Fi drops, sends orders to the right kitchen screen and splits the bill however the table wants.
Kitchen and stockroom
Know before you run out
Stock that counts itself down with every sale, recipe by recipe, and suggests what to reorder.
Customer team
Start every reply halfway done
A suggested reply on every ticket, built from the customer's history and your own policies. Your team makes it right and sends it.
Owners and managers
Ask the business anything
The whole day on one screen, a Wiki that knows how things work, and the final say on what FlowVault does for you.
Marketing
Talk to the right people
Campaigns that start from who's bought what and who hasn't been back, with no list to export.
04 / simple until you need more
Simple on day one. Deep when you need it.
Day one
- A till with your menu or products
- A shared inbox for customer emails
- A stock list and a team board
When you're ready
- Modifiers, recipes and allergens
- Table service, courses and kitchen screens
- Roles you define, with manager approval over a limit
- Screens laid out the way your team works
- Routine jobs handled for you, once you're happy they're right
Make it yours
Every screen in FlowVault is built from a template your admins can change: move a field, add a quick key to the till, hide what you don't use. No developer needed, and our version is always one click away.
05 / you decide
It suggests. Your people decide.
FlowVault starts by showing your team what it knows and suggesting what to do. People make the calls, and it learns from every one. Once a routine job has proven itself, you can let FlowVault handle it: order updates might go on their own while a refund dispute always stays with a person.
FROM sam@example.com
> Hi, my order was due Tuesday and hasn't arrived. Any news?
── suggested reply ────────
Hi Sam, sorry for the wait. Your order left us on Monday and is with the courier now. You should have it by Friday.
- █░░
L1 Shows you
Everything relevant in one place: the customer's history, the policy that applies, what happened last time.
- ██░
L2 Suggests
A first draft or a next step, ready to check. Your team keeps it, changes it or bins it, and FlowVault learns from each choice.
- ███
L3 Handles it
When a routine job has been right time after time and you say so, FlowVault does it for you. Still on the record, and yours to take back.
06 / always in control
Every action on the record.
- Everything FlowVault does for you is on the record: what, when, and who said it could.
- Nothing a customer writes can change what FlowVault is allowed to do.
- Anything it handles can be handed back to your team in one click.
- Roles and permissions are yours to set, down to who can give a discount.
- Your data is hosted in the UK and kept apart from every other business.
Be one of the first businesses to run on FlowVault.
Our UK pilot starts soon, with a small number of businesses. Tell us how yours runs today, and we'll come back to you about a place.
What pilot businesses get
- FlowVault first, before anyone else
- Set up with our team, hands on
- A direct line to the people building it
- A real say in what we build next
What we ask
- Start with the part of the business that hurts most
- Use it day to day with your team
- Tell us honestly what works and what doesn't